Payment (SaaS)

After creating your SaaS shop, a checklist for preparing your shop is available in the dashboard. You can also use it to set up the payment method.

Alternatively, you can also configure the payment methods that should be available to your customers in your shop in the menu Settings > Shop > Payment methods.

By default you can choose between cash on delivery, advance payment and invoice.


The PayPal extension offers you the possibility to provide your customers with the common PayPal payment methods.
An installation is not necessary, but you have to activate PayPal if you want to use PayPal. Afterwards you can link your PayPal account.

Add payment methods in the sales channel

After you have set up the payment methods, it is now necessary to assign them to the sales channel so that they are also displayed to the customer in the storefront.

You do this in the sales channel configuration of the corresponding sales channel. Click on the sales channel to which you want to add the payment methods.

In the tab General > Basic settings you will find the settings for the payment methods. Here you can select in the left field which payment methods should be made available to the customer and which payment method should be the default payment method for new customers.


Fallback payment methods

Shopware offers the payment methods cash on delivery, prepayment and invoice as standard, which are not automated. These can be used as fallback payment methods. Here it is therefore necessary after the ordering process still from customer side or shop operator side to carry out the payment process.

Cash on delivery: After the customer has completed the order, you send the ordered goods with the cash on delivery service. The customer then pays on receipt of the goods.

Advance payment: After the customer has completed the order, you will provide the customer with your bank details so that he can transfer the amount due. You can do this, for example, in the e-mail template
Order confirmation.

Invoice: After the customer has completed the order, you will send the goods with the invoice, which the customer must then settle accordingly.


Create payment types (1): Click here to enter the configuration screen.


The fallback payment methods can be configured using the Edit button next to each payment method.

Name (1): The name is used in the Admin for differentiation. In addition, the name can be found in the storefront in the payment method selection as well as in the order confirmation e-mail and the invoice. 

Position (2): With the position you can determine the order of the payment methods. The payment methods are positioned in the storefront from small to large. 

Description (3): In the description you can give the customer information on how to proceed. This will be displayed in the storefront in the payment method selection and in the order confirmation e-mail.

Logo (4): Here you have the possibility to deposit your own logo for the payment method. This logo will then be displayed in the storefront next to the name of the payment method. 

Aktive (5): Payment methods can be temporarily deactivated and reactivated with this button. 

Allow change of payment method after order completion (6): With this option the customer has the possibility to change the payment method even after the order has been completed. He can do this in his customer account under orders

Availability rule (7): You have the possibility to display the payment methods only under certain conditions. These conditions under which the payment methods should be available can be defined in the Rule Builder and then selected here. 

Display in Storefront

In the checkout, the customer can select the desired payment method under Change payment method. After clicking on the button, the different payment methods are displayed in a modal window.


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