GoLive (SaaS)

In this article we will talk about going live your Shopware SaaS Shop.

Launch your shop

You will learn here what is needed when you click the Book Now button in your admin area and what is basically important to get started with your SaaS store.

Select a Plan

During the 30-day trial period of your SaaS store, you can decide to continue with this store by booking Shopware Rise, Shopware Evolve or Shopware Beyond. Alternatively, you can also book a self-hosted store.

If you need more information about the Plans, you can find it in our Docs article.

VAT identification number

To store details such as the VAT ID or the invoice information, navigate to the Settings > Company.

If you have a VAT ID, you can enter it by clicking on I own a VAT ID. If you do not have a VAT ID, select I do not have a VAT ID. You also have the option I am a small tradesman.
Attention: This VAT ID must not be confused with the (turnover) tax number or the Swiss VAT ID. These numbers may not be entered here.

Billing information

Under the billing information you store the details of your company. The fields marked with an asterisk are mandatory fields and this information must be provided by you.

Company name (1):Enter your company name here.

Sector of industry (2): Select the industry sector of your company here. If there is no suitable industry here, you can select "Other".

E-mail (3): Enter a valid email address that you can access here.

Email adress for reminders (4): Optional field.

Street (5): Enter the street and number, based on the location of your company.

Zip code (6): Enter your companies zip code.

City (7): Enter the city where your company is located.

Country (8): Select your country.

Connect PayPal

In this step you have to connect your PayPal account, because we use this payment method for charging the expenses of the SaaS shop as the default payment method. (Settings > Account > Payment)

Click the connect new PayPal account button to link.

After clicking on connect new PayPal account you will be redirected to PayPal. Here you can either log in with an existing PayPal account or create a new PayPal account.


If you have successfully connected to your PayPal account, you will automatically be redirected back to the administration.

Company (1): In the company details you can see the contact and billing information you entered.

Selected plan (2): You can view your selected plan again here. You will get a short summary of the features and the costs for this plan.

Payment method (3): Here you can see the PayPal account you just added as the default payment method for booking SaaS costs to us.

View Shopware Account Settings (4): Here you will be redirected to the Shopware account where you can view more information.

The most important information about you, your company and your SaaS shop are now stored, but there are other important settings that we need to look at in order to get you started. We will now take a look at these required steps.

What else should I consider?

The basic setup of your store is as essential as the configuration of the previous information. Therefore, we have compiled a checklist for you in the dashboard with all the important points that should be considered before the store goes live.

Among the important information pages of a shop are the imprint, the terms and conditions, the privacy policy and the cancellation policy, which you should therefore update right away.

You can find the imprint and the other legal texts in your SaaS store in the left navigation under Content > Shopping Experiences. Here you can find the created Shopping experiences for the imprint, privacy page, cancellation policy and for the terms and conditions.

Out of the box these are filled with a dummy text "Lorem ipsum" and can be easily edited by clicking on the shopping experience. Once clicked, simply click in the text to edit it and then click on Save in the upper right corner. If you want to insert graphical elements in addition to text, you can find out here what options the shopping experience have to offer.

Under Catalogs > Categories you will find the corresponding categories in the category tree under Footer Menu > Legal. The categories are already linked to the appropriate shopping experience. Here you can, for example, change the order of the pages or add more and assign them to an shopping experience. You can find more information here.

Maintaining products

Another important point for getting started with your SaaS shop is the creation and maintenance of products.

In order to get to the mask for creating a product, first click on Catalogues (1) and then on Products (2) in the menu bar. On the right hand side, you will find the button Create product (3). As soon as you have created at least one product here, it will appear in the overview (4).

You can find detailed explanations on how to create and maintain products in our article Products. There you will also find a video tutorial in which the first steps are explained.

Set up your own theme

To individualize your store and design it according to your ideas, you need your own theme. Under the menu item Themes you can select one of the existing themes and customize it. 

You can find detailed instructions in our article Themes.

Maintain shipping methods

You can find the shipping methods in the Shopware 6 Administration under Settings > Shop > Shipping.

You can create a new shipping method by clicking on the button Add shipping method (1) in the upper right corner. In the overview (2) you can see all available shipping methods.

For more detailed explanations on how to create and manage shipping methods, we recommend you read our article on shipping.

Maintain payment methods

In the menu Settings > Shop > Payment methods you set up the payment methods that are to be available to your customers in your shop.

By default, you can choose between the payment methods cash on delivery, advance payment and invoice.

For more information on setting up and managing payment methods, please refer to our article on payment methods.

Was this article helpful?