GoLive (Cloud)

In this article we will talk about going live your Shopware Cloud Shop.

Launch your shop

You can find out here what is needed when you click on the Launch your store button in your admin area and what is fundamentally important for getting started with your cloud shop.

First of all, you should book a plan for your cloud shop that is suitable for you. Currently, there are three different plans available (Free, Advanced and Professional). The differences between these plans can be directly compared, e.g. monthly fees and range of functions.

If you require further information about the different plans, you can find it in our extensive wiki article located here.

Set up a company

After you have selected a plan, you will be asked to provide necessary information about your company.

VAT identification number

If you have a VAT ID, you can enter it by clicking on I own a VAT ID. If you do not have a VAT ID, select I do not have a VAT ID. You also have the option I am a small tradesman.

Attention: This VAT ID must not be confused with the (turnover) tax number or the Swiss VAT ID. These numbers may not be entered here.

Contact information

In the contact information you provide your personal contact details so that we can contact you. All fields are mandatory and must be provided.

Title (1): Select your salutation here. You can choose between Mr., Mrs. and No information.

First name (2): Enter your first name here.

Last name (3): Enter your surname here.

E-mail (4): Enter a valid email address that you can access here.

Phone (5): Enter your phone number here.

Country (6): Select your country.


Billing information

Under the billing information you store the details of your company. The fields marked with an asterisk are mandatory fields and this information must be provided by you.

Company name (1):Enter your company name here.

Sector of industry (2): Select the industry sector of your company here. If there is no suitable industry here, you can select "Other".

E-mail (4): Enter a valid email address that you can access here.

Street (4): Enter the street and number, based on the location of your company.

Zip code (5): Enter your companies zip code.

City (6): Enter the city where your company is located.

Country (6): Select your country.

Selected plan and general terms and conditions

On the right side of the window you will see the current plan with the included features. Furthermore, you will find the general terms and conditions here. After you have read the GTC, you must accept them in order to continue.

Connect PayPal

In this step you have to connect your PayPal account, because we use this payment method for charging the expenses of the cloud shop as the default payment method.

Click the connect new PayPal account button to link.

After clicking on connect new PayPal account you will be redirected to PayPal. Here you can either log in with an existing PayPal account or create a new PayPal account.


If you have successfully connected to your PayPal account, you will automatically be redirected back to the "Open your shop" process, which now shows you an overview of your made selections.

Payment details (1): This shows you the linked PayPal account you just added as the default payment method. We will use it for the cloud fees payments to us.

Contact details (2): In the billing information you will see the contact information you entered.

Billing information (3): Likewise you see the billing information you entered.

Selected plan (4): This shows the currently selected plan. Alongside a small summary is displayed containing information about this plan.

Terms and conditions (5): Once more, you must accept the terms and conditions after reading them.

After confirming the terms and conditions, you can click on the button book now.

The most important information about you, your company and your cloud shop are now stored, but there are other important settings that we need to look at in order to get you started. We will now take a look at these required steps.

What else must I consider?

The fundamental setup of your shop is just as important as the configuration of the previous information. Therefore we will show you some helpful settings below.

Among the important information pages of a shop are the imprint, the terms and conditions, the privacy policy and the cancellation policy, which you should therefore update right away.

You can find the imprint and the other legal texts in your cloud store in the left navigation under Content > Shopping Experiences. Here you can find the created Shopping experiences for the imprint, privacy page, cancellation policy and for the terms and conditions.

Out of the box these are filled with a dummy text "Lorem ipsum" and can be easily edited by clicking on the shopping experience. Once clicked, simply click in the text to edit it and then click on Save in the upper right corner. If you want to insert graphical elements in addition to text, you can find out here what options the shopping experience have to offer.

Under Catalogs > Categories you will find the corresponding categories in the category tree under Footer Menu > Legal. The categories are already linked to the appropriate shopping experience. Here you can, for example, change the order of the pages or add more and assign them to an shopping experience. You can find more information here.

Maintaining products

Another important point for getting started with your cloud shop is the creation and maintenance of products.

In order to get to the mask for creating a product, first click on Catalogues (1) and then on Products (2) in the menu bar. On the right hand side, you will find the button Create product (3). As soon as you have created at least one product here, it will appear in the overview (4).

You can find detailed explanations on how to create and maintain products in our article Products. There you will also find a video tutorial in which the first steps are explained.

Maintain shipping methods

You can find the shipping methods in the Shopware 6 Administration under Settings > Shop > Shipping.

You can create a new shipping method by clicking on the button Add shipping method (1) in the upper right corner. In the overview (2) you can see all available shipping methods.

For more detailed explanations on how to create and manage shipping methods, we recommend you read our article on shipping.

In your cloud shop you also have the option of controlling shipping with Sendcloud, a shipping tool for online shops. In order to use this you have to connect to a Sendcloud account. This can be found in the administration under Sendcloud.

As soon as you click on Connect here, you will be taken to the registration / login page.

After the connection has been established, you will see the current status under Sendcloud in the Shopware Administration.

By clicking on Go to Sendcloud, you will be forwarded to the Sendcloud portal, which opens in a separate window.

If you need further assistance with the Sendcloud portal, you can visit the Sendcloud Help Center.

Maintain payment methods

In the menu Settings > Shop > Payment methods you set up the payment methods that are to be available to your customers in your shop.

By default, you can choose between the payment methods C.O.D., direct debit, advance payment and invoice.

The Shopware Payments powered by Mollie integration also provides you with numerous other automated payment methods.

To use the Shopware Payments powered by Mollie integration you need an account. You can log in with an existing account or register for a new one by clicking on the link in the blue hint field and then on Let's get started.

For more information on setting up and managing payment methods, please refer to our article on payment methods.

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