Plans
The plans determines the range of functions you can use in the Shopware SaaS and the fees for using them.
Information about the fees of the SaaS Instance can be found in the article fees.
Book a Plan
You have several ways to book a plan for the SaaS instance.
Fundamentals
In order to book a plan, the following requirements must be met in advance.
Company data stored in the Accountarea
Under Settings > Account > Company, enter your general contact information and the billing information.
Further information can be found here.
PayPal in the Administration
When the company information is stored, you can integrate your PayPal account. If you have not yet added a PayPal account, you can do so in the Settings > Account > Payment method section by clicking the connect new PayPal account button. After clicking the button you will be redirected to PayPal to log in with your account.
PayPal is used to invoice the fees for the SaaS instance. You can find out which fees can arise and how they are made up exactly in the article fees.
Admin area
Once you are logged into the administration of your SaaS instance, you can access the plan booking under Settings > Account > Booked edition.
There you will find information about the edition you booked (Rise, Evolve or Beyond). You will also find information about when the edition has been active, when the next invoice will be sent and to which email address it will be sent.
Billing information
If you have already connected your shop to your Shopware account (e.g. if you created the shop from your account), the company information will be retrieved directly from the Shopware account.
In this case, you can either check the data in the shop administration under Settings > Account > Company or in the Shopware account and if necessary change it.
PayPal
As mentioned at the beginning, you can connect your PayPal account via the menu item Settings > Account > Payment method. If you already have a PayPal account as default payment method, this step will be skipped and you will go directly to the summary page.
Please note that in order to verify a new PayPal account, a test charge is made which is credited to your account shortly afterwards. You can change your PayPal account under Settings > Account > Payment methods. There you can manage your PayPal accounts or add new ones. The default payment method is used for invoicing in the SaaS environment.
The billing information is maintained under Settings > Account > Company.
Shopware account
In the Shopware account you will find a list of your SaaS-shops (3) in the Merchant area (1) under Shops (2).
For the individual shops you can straight away see which planis currently booked (4). To book an plan, click on the button book now (5).
If you have not yet created a SaaS shop, you can click on the button create new shop (6) to call up the assistant for creating a shop.
The creation of a SaaS shop is explained in more detail here.
Select plan
By clicking the Book now button, a pop-up will appear showing you the contact options. Either by phone at 02555 / 928850 or by email to customer@shopware.com.
Billing information
When booking a plan from the Shopware account, the default billing information stored in the account is used. If this information exists, the information is loaded in the background and the step is skipped. If there is no billing information stored in your Shopware account, you will be asked to fill in a form to enter the information.
PayPal in the account
We use PayPal for the settlement of the costs incurred. Therefore, it is necessary to set PayPal as the default payment method in the Shopware account.
If the company data is stored, you can integrate your PayPal account. To do this, go to the Accounting section. There you can click the button Add payment method.
After that you will be redirected to PayPal after clicking on the button Register PayPal account.
Overview of the plans
Here you will find an overview of the plans.
Functions
You can find a current overview and differences between the plans here.
Fees
The fees are made up of the monthly basic fee for the booked plan.
Further information about the fees can be found here.