Onboarding - Your shop in one hour

This is the documentation that accompanies the Oboarding videos.

Here we describe in about an hour how to start building your store.

The Installation

This part of the tutorial shows you what you need to know before the installation and guides you through the installation process of Shopware 6. For more information about the installation, click here.

Initial Setup Wizard

The initial setup wizard is called automatically when you are logged into the admin interface for the first time after a successful installation by the installer.
This wizard helps you to do the first, basic steps to set up your store. More information about the setup wizard can be found here.


In the category administration you manage the category structure of your store. In Shopware 6 the categories are also used to organize the store pages and the service menu and to create landing pages here. 

You can find the module under Catalogs > Categories. More information about categories can be found here.

Create products

The mask for creating a new product is thematically divided into different areas.
In this article you will learn everything about how to create a new product and what you have to consider here.


Here you will find an overview of the manufacturers that have already been created.
The most important information about the individual manufacturers is displayed directly in the overview.
You also have the possibility to change the sorting of the table (ascending and descending) by clicking on the respective column header here.


The properties offer you the possibility to provide your products with filterable information. In addition, the properties serve as a basis for the generation of variants.
For this purpose you can create various properties and assign corresponding options to them, e.g. the property Size with the options XS, S, M, L, XL and XXL. More information about the properties can be found here.


This section lists all the themes that you have currently added to your Shopware installation. Here you can also manage and edit them. More information about the themes can be found here.

Shopping Experiences

The menu item Shopping Experiences can be found below Content. In the Worlds of Experience you can create content pages like landing pages, store pages and category layouts and manage them centrally. 

The created layouts consist of sections in which individual blocks are added, which in turn consist of one or more elements such as texts or images.

You can find a tutorial for designing your store here. You can also find more information about the worlds of experience here.


You can find the shipping methods in the Shopware 6 administration under Settings > Shop. More information about shipping can be found here.

Payment methods

The payment methods can be found in the Shopware 6 Administration under Settings > Shop > Payment methods. More information about the payment methods can be found here.

Why is the menu not displayed completely?

After the first login to your Shopware account, you will reach the menu of the customer account, highlighted in dark blue. Only if you have entered the minimum data of the master data, the menu is completely displayed.

What data do I have to enter in the master data?

In the master data area you maintain the company and contact data, as well as tax data. You will also find your customer number and your Shopware ID for logging into your Shopware account. 


Which payment types can I add?

Under Account > Accounting > Add payment type you can add a default payment type. Here you can choose between the payment methods PayPal, credit card and direct debit. For credit cards, Mastercard and Visacard are currently supported.

How do I pay money to my customer account?

For payments in advance or to settle invoices, you have the option to deposit any amount of money into your customer account. Since you do not deposit the money for the entire customer account, but per store domain, the deposit is made under Shop Owner Area > Shops > Shop Details > Account Details.

How can I make a purchase on account?

A purchase on account is not possible with us. You can choose between the payment methods PayPal, credit card and direct debit.

Where can I find my invoices and credit notes?

You can find invoices under the tab Account > Accounting or under Shop operator area> Shops > Open account details. There you have an overview of all invoices, credit notes and your last bookings. You can also manage your payment methods there.

Please note that invoices are always issued at the end of the month as a collective invoice.

How can I settle an open invoice?

You can settle an open invoice with one of the stored payment methods by clicking the green button.

Where can I find single transactions?

You can find the individual sales from the invoices under Shop management > Shops > Shop details > Account details. There you can track each transaction with date and amount.


You can maintain your content in Shopware 6 in a very simple way via imports. You can use exports to read out your existing content or to transfer it to interfaces and evaluation tools. In this documentation we describe the general options you have for imports and exports. You can find them here.


The documents module offers you the possibility to create receipts and documents for the corresponding order.
You manage the document templates for this within the document module, in your settings.

Users & Rights

The menu item Users & Rights can be found in the Shopware Administration under Settings > System > Users & Rights and offers you an administration for all users of your administration.
When you call up the item, you will find a structured overview of these users and now have the option to create additional users and provide them with rights, or to revoke rights. More information about the users & rights can be found here.


What is the difference between SaaS, PaaS and Self-hosted

You can use Shopware in a SaaS, in a PaaS and in a self-hosted version. In this section, we will show you the differences between these versions. What are the advantages and disadvantages of the versions and which version is the right one for you?

SaaS, PaaS and self-hosted are buzzwords that pop up when it comes to service and distribution models of eCommerce platforms.
SaaS and Paas are buzzwords for cloud platforms. SaaS stands for Software as a Service and PaaS stands for Platform as a Service.
The self-hosted or Onprem version is a Shopware version that you install and manage yourself on your own or a hosted server.
Whether you choose a cloud version or a self-hosted version, all solutions are based on the same code core, namely Shopware 6.
But what are the differences between these versions?


- Hosted on your own server or with a hosting provider of your choice
- Full control over your chosen IT infrastructure
- Extensive customization options
- Individual programming possible
- Local storage of data

The self-hosted variant is often seen as the cheaper option in terms of direct costs. However, since all aspects of the infrastructure and the software have to be managed by the customer, a certain amount of know-how is required. Self-hosted installations also often face challenges when it comes to the scalability of their own infrastructure. Often, costly upgrades are necessary here.
However, it is not mandatory that you host the self-hosted variant on your own server, but can also run it on a third-party server, for example that of a hosting provider.
In addition, you have full access to the code and can also incorporate your own developments into your store projects. You also have access to the comprehensive ecosystem, which includes many extensions and apps for your store.
The self-hosted variant makes sense for you if you want to take care of the hosting yourself.

Cloud (SaaS und PaaS):

- Hosted by Shopware
- Automatic software updates
- Fast and uncomplicated startup
- Flexible, customizable and scalable e-commerce infrastructure
- Large network to accelerate your growth

SaaS (Software as a Service)
SaaS is a good choice for companies that want to have little to do with infrastructure and software management. The software updates as well as the administration and maintenance of the infrastructure are taken over by Shopware here. Security updates are also automatically applied by Shopware.
For you, the SaaS variant offers a fast and uncomplicated start. But also later the hosting can be scaled up with the growth of your store without any problems. In addition, you have full control over the resources and the full expandability with the app system and the constantly growing oil system. However, you do not have access to the code here. Thus, it is also not possible to extend your store with your own extensions that would access the source code.
You should therefore opt for SaaS if you want to start your store quickly and easily and do not want to or cannot deal with the topic of hosting and infrastructure.

PaaS (Plattform as a Service)
PaaS is a more customizable option that offers more flexibility. Here, Shopware only takes over the management and maintenance of the infrastructure and hosting. Software updates are carried out by the store owner himself. So here you have access to the Shopware code. So you have besides the big oil system also the possibility to expand your store by own developments, because you have access to the code base of Shopware. In addition, we provide you with developer tools for testing and designing efficient processes as well as for performance monitoring.
The PaaS variant is therefore exactly the right choice if you don't want to take care of the hosting yourself, but still want to have full access to the software.

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