Basic configuration products


5.5.0 or newer

Table of contents

Price units

You can change the price untis in your backend under: Configuration > Basic settings > Items > Price units.

Article -> overview -> item details

Save the article, clear the cache. The article should be to see in the frontend with the unit.

You can adjust settings for item price groups, found in the item details page. Then activate the price groups here. If you edit or create a new price group via the 'Add entry button, you have the option to set percentage discounts for individual customer groups and also on for defined quantities.

Application example: In the example, the customer group "Shop customers" receives a 10% discount for an item quantity from 2 to 5 and 20% for a quantity of 10 and higher.

Please note that activated price groups deactivates the price scales. The price in te item list can be wrong, becuase both functions are incompatible.


Recently viewed items

At this configuration you can set the recently viewed items in your shop.


  • Display recently viewed items: activate / deactivate the recently viewed items.
  • Controller selection: On wich Shopware controllers in the frontend the recently viewed items will take place (for developers)
  • Thumbnail size: Sets the thumbnail size for the items (standard: 2)
  • Maximum number of items to display: Maximum number of item to display (standard: 5)
  • Storage period in days: Maximum days to save recently viewed items (standard: 15)

Recently viewed items will be stored in s_emarketing_lastarticles. There will stored also the path to the thumbnail. If you change the thumbnail size, this can only work in a new session or new item.


Item comparison

The item comparison allows the shop customers to compare several articles to find the right product.




See Configuration > Basic settings > Frontend > Item comparison for the configuration of the article comparison. Here you can activate or deactivate the compare function (1) and define the maximum number of items to be compared in the frontend (2)


View in the frontend


In the listing you can use the item comparison via the button (1). If you have added some items to the comparison you can see them in a little box (2) at the top.


Detail page


You also can compare items via the detail page of an item (1).




If you start the comparison a modal box opens and displays alle items side by side. Following characteristics were listed and compared:

  • Image
  • Item name and link to the item detail page
  • Reviews
  • Description
  • Price
  • Item properties

The item properties issued only if you defined them in the backend. Therefore the properties should maintain accurate and meaningful. Furthermore you can activate or deactivate the property sets at Article > Properties as "Comparable". Learn more item properties under the following link: Item properties


Item recommendations



  • Display "customers also bought" recommendations: shows the box "customers also bought" on the item detail page.
  • Number of items per page in the list: defines how many recommended items are displayed at first glace.
  • Maximum number of pages in the list: defines how many sliders are generated. Default: 10 sliders at 4 items each (40 items)
  • Display "customers also viewed" recommendations: shows the box "customers also viewed" on the item detail page.
  • Number of items per page in the list: defines how many items are displayed at first glace.
  • Maximum number of pages in the list: defines how many sliders are generated. Default: 10 sliders at 4 items each (40 items)
  • Show item recommendations: shows "item recommendations" on the item detail page.


View in the frontend

Recommend an item


Click the "Recommend" button (1) to recommend the item.


Customer reviews

In Shopware visitors have the possibility to review items and provide advanced item informations, wich will help other visitors to make their decision. Reviews can be submited for every item, you can see them all in the overview and broadcast or delete them if you want to.

Overview in the backend

You can find the review module in items > customer reviews (1). In the table you can see al the incoming reviews. To read a review, click on the little pen icon (2) right from the review. New incoming reviews can be checked and approved before publishing them by using the green plus sign in the line. Additionally you have the possibility to filter the review list since the shopware version 5.3. Here you can filter the reviews by the criteria accepted (yes or no), shop, item, date and points or any preferred combinations of those.


Overview in the storefront

After approveing reviews in the backend, they will displayed in the storefront.



The configuration of this function are the following:

  • Item reviews must be approved

The option item reviews must be approved (1) defines, wheather you must approve the reviews. The overview can be found under items > customer reviews.


  • Deactivate product evaluations

deactivate product evaluation (2) activates / deaktivates the evaluations.


  • Automatically reminder customer to submit reviews

With the automatically reminder (3) you can send a reminder to you customer to review his bought items.


  • Days to wait before sending reminder


Days to wait (4) are the days to wait, until the cusomer gets his reminder to review his items. The remider will only sent, when the order status after X days is "Komplett ausgeliefert" or "Komplett abgeschlossen".

The reminder will be send only, if the cronjob Artikelbewertung per eMail (article_comment)  is active and running. Therefor Shopware uses the Email template sARTICLECOMMENT. The cronjob should only be called once a day, otherwise mails will be sent multiple times becuase Shopware don't check, which remider was still sent.

  • Subshop specific reviews

You can choose whether you want to display all available reviews for a product or if you prefer to display those only from the specific shop the review was made in. This works for subshops as well as language shops. Using this you can e.g. only show the reviews in the referring shop language. Also separating different subshops, which shall not have a noticable connection will get easier. In the frontend only the reviews that were made in that shop are displayed as well as the given stars.