Basic configuration products

Price units

You can change the price untis in your backend under: Configuration > Basic settings > Items > Price units.

Click Add to create a new unit. For Name:, enter the name that can be seen in the frontend for the customer, e.g. ml for milliliters. For Unit:, the corresponding name, in this case milliliter. Then save the changes and empty the cache.

In order for the unit to be displayed, it must be stored in the article as a unit of measurement. Article > Overview / Create > Article details here you scroll down to the basic price calculations and select the created unit as the unit of measurement. Now save the article and empty the cache. The article should now be displayed in the frontend with the desired unit of measurement.


Price groups

Make the settings for the article price groups here, which you can select and activate in the article details.

If you edit a price group or create a new by using the Add button, you have the possibility to grant percentage discounts to the individual customer groups for certain quantities.

Example of use:

In the example, the customer group "Shop customers" would receive a discount of 5% from a number of articles of 10. With a number of items of 20 then 10% discount.

Please note that scale prices in articles are no longer effective if a price group is active. This can lead to incorrect list prices, as the two functions are not compatible with each other!

Recently viewed items

In this setting item you define the view of the "recently viewed items" function.

  • Show item history: Shows or hides the view of the last viewed items
  • Controller selection: (for developers) On which Shopware controllers is this function available in the frontend
  • Thumbnail size: Define which thumbnail size should be used for the item image. (Default: 2)
  • Number of items in history: The max. number of visible items that were last viewed (default: 5).
  • Storage period in days: Storage duration of the last viewed items . Older entries are deleted (default: 15) 

The history is stored in the s_emarketing_lastarticles database table. The path to the thumbnail is stored there as well. This means that if the thumbnail size is changed in these settings, this will only affect a new session / new articles.

Item comparison

The item comparison allows the store customer to compare several items with each other in order to find the right product.


See Configuration > Basic settings > Frontend > Item comparison for the configuration of the article comparison. Here you can activate or deactivate the compare function (1) and define the maximum number of items to be compared in the frontend (2)

View in the frontend


In the listing you can use the item comparison via the button (1). If you have added some items to the comparison you can see them in a little box (2) at the top.

Detail page

You also can compare items via the detail page of an item (1).


If you start the comparison a modal box opens and displays alle items side by side. Following characteristics were listed and compared:

  • Image
  • Item name and link to the item detail page
  • Reviews
  • Description
  • Price
  • Item properties

The item properties issued only if you defined them in the backend. Therefore the properties should maintain accurate and meaningful. Furthermore you can activate or deactivate the property sets at Article > Properties as "Comparable". Learn more item properties under the following link: Item properties

Item recommendations

With the article recommendations you have the opportunity to recommend further articles to the store visitor on the detail page.


  • Display "customers also bought" recommendations: shows the box "customers also bought" on the item detail page.
  • Number of items per page in the list: defines how many recommended items are displayed at first glace.
  • Maximum number of pages in the list: defines how many sliders are generated. Default: 10 sliders at 4 items each (40 items)
  • Display "customers also viewed" recommendations: shows the box "customers also viewed" on the item detail page.
  • Number of items per page in the list: defines how many items are displayed at first glace.
  • Maximum number of pages in the list: defines how many sliders are generated. Default: 10 sliders at 4 items each (40 items)
  • Show item recommendations: shows "item recommendations" on the item detail page.

View in the frontend

Recommend an item

Click the "Recommend" button (1) to recommend the item.

Customer reviews

In Shopware visitors have the possibility to review items and provide advanced item informations, wich will help other visitors to make their decision. Reviews can be submited for every item, you can see them all in the overview and broadcast or delete them if you want to.

Overview in the backend

You can find the review module in items > customer reviews (1). In the table you can see al the incoming reviews. To read a review, click on the little pen icon (2) right from the review. New incoming reviews can be checked and approved before publishing them by using the green plus sign in the line. Additionally you have the possibility to filter the review list since the shopware version 5.3. Here you can filter the reviews by the criteria accepted (yes or no), shop, item, date and points or any preferred combinations of those.

Overview in the storefront

After approveing reviews in the backend, they will displayed in the storefront.


The configuration of this function are the following:

  • Item reviews must be approved

The option item reviews must be approved (1) defines, wheather you must approve the reviews. The overview can be found under items > customer reviews.

  • Deactivate product evaluations

deactivate product evaluation (2) activates / deaktivates the evaluations.

  • Automatically reminder customer to submit reviews

With the automatically reminder (3) you can send a reminder to you customer to review his bought items.

  • Days to wait before sending reminder

Days to wait (4) are the days to wait, until the cusomer gets his reminder to review his items. The remider will only sent, when the order status after X days is "Komplett ausgeliefert" or "Komplett abgeschlossen".

The reminder will be send only, if the cronjob Artikelbewertung per eMail (article_comment)  is active and running. Therefor Shopware uses the Email template sARTICLECOMMENT. The cronjob should only be called once a day, otherwise mails will be sent multiple times becuase Shopware don't check, which remider was still sent.

  • Subshop specific reviews

You can choose whether you want to display all available reviews for a product or if you prefer to display those only from the specific shop the review was made in. This works for subshops as well as language shops. Using this you can e.g. only show the reviews in the referring shop language. Also separating different subshops, which shall not have a noticable connection will get easier. In the frontend only the reviews that were made in that shop are displayed as well as the given stars.

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