Returns management (customer self-service portal)

This feature will be available soon. For more information on progress, see the roadmap.

You want to make it easier for your customers in case of a return?

Sometimes customers want to return items because they don't fit or need to be replaced. Therefore, communication with the merchant is required. With this we want to enable customers to create requests for returns based on an order from their customer profile and thus initiate the process with the merchant.

Offer your customers the self-service portal so they can manage returns intuitively in their own customer accounts.

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15.09.22 or newer