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Add Payment Plugin

Add Payment Plugin

Overview

Payments are an essential part of the checkout process. That's why Shopware 6 offers an easy platform on which you can build payment plugins.

Prerequisites

The examples mentioned in this guide are built upon our Plugin base guide.

If you want to understand the payment process in detail, head to our Payment Concept.

INFO

Refer to this video on Introduction to payment handlers that details you about payment extensions and payment handlers. Also available on our free online training "Shopware 6 Backend Development".

Creating a custom payment handler

To create a payment method with your plugin, you have to add a custom payment handler.

You can create your payment handler by implementing one of the following interfaces:

InterfaceDI container tagUsage
SynchronousPaymentHandlerInterfaceshopware.payment.method.syncPayment can be handled locally, e.g. pre-payment
AsynchronousPaymentHandlerInterfaceshopware.payment.method.asyncA redirect to an external payment provider is required, e.g. PayPal
PreparedPaymentHandlerInterfaceshopware.payment.method.preparedThe payment was prepared beforehand and will only be validated and captured by your implementation
RefundPaymentHandlerInterfaceshopware.payment.method.refundThe payment allows refund handling
RecurringPaymentHandlerInterfaceshopware.payment.method.recurringThe payment allows recurring payments, e.g. subscriptions

Depending on the interface, those methods are required:

  • pay: This method will be called after an order has been placed. You receive a Shopware\Core\Checkout\Payment\Cart\AsyncPaymentTransactionStruct or a Shopware\Core\Checkout\Payment\Cart\SyncPaymentTransactionStruct which contains the transactionId, order details, the amount of the transaction, a return URL, payment method information and language information. Please be aware, Shopware 6 supports multiple transactions, and you have to use the amount provided and not the total order amount. If you're using the AsynchronousPaymentHandlerInterface, the pay method has to return a RedirectResponse to redirect the customer to an external payment provider. Note: The AsyncPaymentTransactionStruct contains a return URL. This represents the URL the external payment provider needs to know to redirect your customer back to your shop. If an error occurs while, e.g., calling the API of your external payment provider, you should throw an AsyncPaymentProcessException. Shopware 6 will handle this exception and set the transaction to the cancelled state. The same happens if you use the SynchronousPaymentHandlerInterface: throw a SyncPaymentProcessException in an error case.
  • finalize: The finalize method is only required if you implemented the AsynchronousPaymentHandlerInterface, returned a RedirectResponse in your pay method, and the customer has been redirected from the payment provider back to Shopware 6. You must check here if the payment was successful and update the order transaction state accordingly. Similar to the pay action, you can throw exceptions if some error cases occur. Throw the CustomerCanceledAsyncPaymentException if the customer canceled the payment process on the payment provider site. If another general error occurs, throw the AsyncPaymentFinalizeException e.g., if your call to the payment provider API fails. Shopware 6 will handle these exceptions and set the transaction to the cancelled state.
  • validate: This method will be called before an order was placed and should check if a given prepared payment is valid. The payment handler has to verify the given payload with the payment service because Shopware cannot ensure that the transaction created by the frontend is valid for the current cart. Throw a ValidatePreparedPaymentException to fail the validation in your implementation.
  • capture: This method will be called after an order was placed, but only if the validation did not fail and stop the payment flow before. At this point, the order was created, and the payment handler will be called again to charge the payment. When the charge was successful, the payment handler should update the transaction state to paid. The user will be forwarded to the finish page. Throw a CapturePreparedPaymentException on any errors to fail the capture process and, the after-order process will be active so that the customer can complete the payment again.
  • refund: This method is called whenever a successful transaction is claimed to be refunded. The implementation of the refund handler should validate the legitimacy of the refund and call the PSP to refund the given transaction. Throw a RefundException to let the refund fail.
  • captureRecurring: This method is called whenever a recurring payment is charged. At this point, a valid billing agreement with the payment provider should exist. Use some of the other payment methods for handling the initial order and billing agreement. Use this interface only for handling all recurring captures afterward.

All payment handler methods have the \Shopware\Core\System\SalesChannel\SalesChannelContext injected, except for the new captureRecurring method. Note that this class contains nullable properties. If you want to use this information, you must ensure in your code that they are set and not NULL.

Registering the service

Before we're going to have a look at some examples, we need to register our new service to the Dependency Injection container. We'll use a class called ExamplePayment here.

xml
// <plugin root>/src/Resources/config/services.xml
<?xml version="1.0" ?>

<container xmlns="http://symfony.com/schema/dic/services"
           xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
           xsi:schemaLocation="http://symfony.com/schema/dic/services http://symfony.com/schema/dic/services/services-1.0.xsd">

    <services>
        <service id="Swag\PaymentPlugin\Service\ExamplePayment">
            <argument type="service" id="Shopware\Core\Checkout\Order\Aggregate\OrderTransaction\OrderTransactionStateHandler"/>
            <tag name="shopware.payment.method.sync" />
<!--        <tag name="shopware.payment.method.async" />-->
<!--        <tag name="shopware.payment.method.prepared" />-->
<!--        <tag name="shopware.payment.method.refund" />-->
        </service>
    </services>
</container>

We inject the OrderTransactionStateHandler in this example, as it helps change an order's transaction state, e.g. to paid. The payment handler has to be marked as such as well; hence the tag shopware.payment.method.sync, shopware.payment.method.async or shopware.payment.method.prepared respectively for a synchronous, an asynchronous or a prepared payment handler.

Now, let's start with the actual examples.

Synchronous example

The following will be a synchronous example, so that no redirect will happen, and the payment can be handled in the shop. Therefore, you don't have to return a RedirectResponse in the pay method; no finalize method is necessary either.

Therefore, changing the stateId of the order should already be done in the pay method since there will be no finalize method. If you have to execute some logic that might fail, e.g., a call to an external API, you should throw a SyncPaymentProcessException. Shopware 6 will handle this exception and set the transaction to the cancelled state.

php
// <plugin root>/src/Service/ExamplePayment.php
<?php declare(strict_types=1);

namespace Swag\BasicExample\Service;

use Shopware\Core\Checkout\Payment\Cart\PaymentHandler\SynchronousPaymentHandlerInterface;
use Shopware\Core\Checkout\Payment\Cart\SyncPaymentTransactionStruct;
use Shopware\Core\Checkout\Order\Aggregate\OrderTransaction\OrderTransactionStateHandler;
use Shopware\Core\Framework\Validation\DataBag\RequestDataBag;
use Shopware\Core\System\SalesChannel\SalesChannelContext;

class ExamplePayment implements SynchronousPaymentHandlerInterface
{
    private OrderTransactionStateHandler $transactionStateHandler;

    public function __construct(OrderTransactionStateHandler $transactionStateHandler)
    {
        $this->transactionStateHandler = $transactionStateHandler;
    }

    public function pay(SyncPaymentTransactionStruct $transaction, RequestDataBag $dataBag, SalesChannelContext $salesChannelContext): void
    {
        $context = $salesChannelContext->getContext();
        $this->transactionStateHandler->paid($transaction->getOrderTransaction()->getId(), $context);
    }
}

All it does now is to set the state of the order transaction to paid.

Asynchronous example

In the asynchronous example, the customer gets redirected to an external payment provider, which then, in return, has to redirect your customer back to your shop. Therefore, you must first redirect your customer to the payment provider by returning a RedirectResponse.

Also, you need a finalize method to properly handle your customer when he was returned to your shop. This is where you check the payment state and set the order transaction state accordingly.

Let's have a look at an example implementation of your custom asynchronous payment handler:

php
// <plugin root>/src/Service/ExamplePayment.php
<?php declare(strict_types=1);

namespace Swag\BasicExample\Service;

use Shopware\Core\Checkout\Payment\PaymentException;
use Shopware\Core\Checkout\Payment\Cart\AsyncPaymentTransactionStruct;
use Shopware\Core\Checkout\Payment\Cart\PaymentHandler\AsynchronousPaymentHandlerInterface;
use Shopware\Core\Checkout\Payment\Exception\AsyncPaymentProcessException;
use Shopware\Core\Checkout\Payment\Exception\CustomerCanceledAsyncPaymentException;
use Shopware\Core\Checkout\Order\Aggregate\OrderTransaction\OrderTransactionStateHandler;
use Shopware\Core\Framework\Validation\DataBag\RequestDataBag;
use Shopware\Core\System\SalesChannel\SalesChannelContext;
use Symfony\Component\HttpFoundation\RedirectResponse;
use Symfony\Component\HttpFoundation\Request;

class ExamplePayment implements AsynchronousPaymentHandlerInterface
{
    private OrderTransactionStateHandler $transactionStateHandler;

    public function __construct(OrderTransactionStateHandler $transactionStateHandler) {
        $this->transactionStateHandler = $transactionStateHandler;
    }

    /**
     * @throws AsyncPaymentProcessException
     */
    public function pay(AsyncPaymentTransactionStruct $transaction, RequestDataBag $dataBag, SalesChannelContext $salesChannelContext): RedirectResponse
    {
        // Method that sends the return URL to the external gateway and gets a redirect URL back
        try {
            $redirectUrl = $this->sendReturnUrlToExternalGateway($transaction->getReturnUrl());
        } catch (\Exception $e) {
            throw PaymentException::asyncProcess(
                $transaction->getOrderTransaction()->getId(),
                'An error occurred during the communication with external payment gateway' . PHP_EOL . $e->getMessage()
            );
        }

        // Redirect to external gateway
        return new RedirectResponse($redirectUrl);
    }

    /**
     * @throws CustomerCanceledAsyncPaymentException
     */
    public function finalize(AsyncPaymentTransactionStruct $transaction, Request $request, SalesChannelContext $salesChannelContext): void
    {
        $transactionId = $transaction->getOrderTransaction()->getId();

        // Example check if the user canceled. Might differ for each payment provider
        if ($request->query->getBoolean('cancel')) {
            throw PaymentException::asyncCustomerCanceled(
                $transactionId,
                'Customer canceled the payment on the PayPal page'
            );
        }

        // Example check for the actual status of the payment. Might differ for each payment provider
        $paymentState = $request->query->getAlpha('status');

        $context = $salesChannelContext->getContext();
        if ($paymentState === 'completed') {
            // Payment completed, set transaction status to "paid"
            $this->transactionStateHandler->paid($transaction->getOrderTransaction()->getId(), $context);
        } else {
            // Payment not completed, set transaction status to "open"
            $this->transactionStateHandler->reopen($transaction->getOrderTransaction()->getId(), $context);
        }
    }

    private function sendReturnUrlToExternalGateway(string $getReturnUrl): string
    {
        $paymentProviderUrl = '';

        // Do some API Call to your payment provider

        return $paymentProviderUrl;
    }
}

Let's start with the pay method. You'll have to start by letting your external payment provider know where he should redirect your customer in return when the payment is done. This is usually done by making an API call and transmitting the return URL, which you can fetch from the passed AsyncPaymentTransactionStruct using the method getReturnUrl. Since this is just an example, the method sendReturnUrlToExternalGateway is empty. Fill in your logic in there in order to actually send the return URL to the external payment provider. The last thing you need to do, is to redirect your customer to the external payment provider via a RedirectResponse.

Once your customer is done at the external payment provider, he will be redirected back to your shop. This is where the finalize method will be executed. In here, you have to check whether or not the payment process was successful. If e.g., the customer canceled the payment process, you'll have to throw a CustomerCanceledAsyncPaymentException exception.

Otherwise, you can proceed to check if the payment status was successful. If so, set the order's transaction state to paid. If not, you could, e.g. reopen the order's transaction.

Prepared payments example

To improve the payment workflow on headless systems or reduce orders without payment, payment handlers can implement an additional interface to support pre-created payments. The client (e.g. a single-page application) can prepare the payment directly with the payment service (not through Shopware) and pass a transaction reference (token) to Shopware to complete the payment.

Two steps are necessary: The handler has to validate the payment beforehand, or throw an exception, if the validation fails. After completing the checkout, Shopware calls the handler again to charge the payment.

Let's have a look at a simple example:

php
// <plugin root>/src/ExamplePayment.php
<?php declare(strict_types=1);

namespace Swag\BasicExample\Service;

use Shopware\Core\Checkout\Cart\Cart;
use Shopware\Core\Checkout\Order\Aggregate\OrderTransaction\OrderTransactionStateHandler;
use Shopware\Core\Checkout\Payment\PaymentException;
use Shopware\Core\Checkout\Payment\Cart\PaymentHandler\PreparedPaymentHandlerInterface;
use Shopware\Core\Checkout\Payment\Cart\PreparedPaymentTransactionStruct;
use Shopware\Core\Checkout\Payment\Exception\CapturePreparedPaymentException;
use Shopware\Core\Checkout\Payment\Exception\ValidatePreparedPaymentException;
use Shopware\Core\Framework\Struct\ArrayStruct;
use Shopware\Core\Framework\Struct\Struct;
use Shopware\Core\Framework\Validation\DataBag\RequestDataBag;
use Shopware\Core\System\SalesChannel\SalesChannelContext;

class ExamplePayment implements PreparedPaymentHandlerInterface
{
    private OrderTransactionStateHandler $stateHandler;

    public function __construct(OrderTransactionStateHandler $stateHandler)
    {
        $this->stateHandler = $stateHandler;
    }

    public function validate(
        Cart $cart,
        RequestDataBag $requestDataBag,
        SalesChannelContext $context
    ): Struct {
        if (!$requestDataBag->has('my-payment-token')) {
            // this will fail the validation
            throw PaymentException::preparedValidate('No token supplied');
        }

        $token = $requestDataBag->get('my-payment-token');
        $paymentData = $this->getPaymentDataFromProvider($token);

        if (!$paymentData) {
            // no payment data simulates an error response from our payment provider in this example
            throw PaymentException::preparedValidate('Unknown payment for token ' . $token);
        }

        // other checks could include comparing the cart value with the actual payload of your PSP

        // return the payment details: these will be given as $preOrderPaymentStruct to the capture method
        return new ArrayStruct($paymentData);
    }

    public function capture(
        PreparedPaymentTransactionStruct $transaction,
        RequestDataBag $requestDataBag,
        SalesChannelContext $context,
        Struct $preOrderPaymentStruct
    ): void {

        // you can find all the order specific information in the PreparedPaymentTransactionStruct
        $order = $transaction->getOrder();
        $orderTransaction = $transaction->getOrderTransaction();

        // call you PSP and capture the transaction as usual
        // do not forget to change the transaction's state here:
        $this->stateHandler->paid($orderTransaction->getId(), $context->getContext());
        
        // or in case of an error:
        $this->stateHandler->fail($orderTransaction->getId(), $context->getContext());
        throw PaymentException::preparedCapture($orderTransaction->getId(), 'Capture failed.');
    }

    private function getPaymentDataFromProvider(string $token): array
    {
        // call your payment provider instead and return your real payment details
        return [];
    }
}

Refund example

To allow easy refund handling, Shopware introduced a centralized way of handling refund for transactions.

For this, have your payment handler implement the RefundPaymentHandlerInterface.

Let's look at a short example of how to implement such payment handlers.

php
// <plugin root>/src/ExamplePayment.php
<?php declare(strict_types=1);

namespace Swag\BasicExample\Service;

use Shopware\Core\Checkout\Order\Aggregate\OrderTransactionCaptureRefund\OrderTransactionCaptureRefundEntity;
use Shopware\Core\Checkout\Order\Aggregate\OrderTransactionCaptureRefund\OrderTransactionCaptureRefundStateHandler;
use Shopware\Core\Checkout\Order\Aggregate\OrderTransactionCaptureRefundPosition\OrderTransactionCaptureRefundPositionEntity;
use Shopware\Core\Checkout\Payment\PaymentException;
use Shopware\Core\Checkout\Payment\Cart\PaymentHandler\RefundPaymentHandlerInterface;
use Shopware\Core\Framework\Context;

class ExamplePayment implements RefundPaymentHandlerInterface
{
    private OrderTransactionCaptureRefundStateHandler $stateHandler;

    public function __construct(OrderTransactionCaptureRefundStateHandler $stateHandler)
    {
        $this->stateHandler = $stateHandler;
    }

    public function refund(OrderTransactionCaptureRefundEntity $refund, Context $context): void
    {
        if ($refund->getAmount() > 100.00) {
            // this will stop the refund process and set the refunds state to `failed`
            throw PaymentException::refund($refund->getId(), 'Refunds over 100 € are not allowed');
        }

        // a refund can have multiple positions, with different order line items and amounts
        /** @var OrderTransactionCaptureRefundPositionEntity $position */
        foreach ($refund->getPositions() as $position) {
            $amount = $position->getAmount()->getTotalPrice();
            $reason = $position->getReason();
            $lineItem = $position->getOrderLineItem();

            // let's say, you allow a position, which was delivered, however broken
            if ($reason === 'malfunction') {
                // you can call your PSP here to refund

                try {
                    $this->callPSPForRefund($amount, $reason, $lineItem->getId());
                } catch (\Exception $e) {
                    // something went wrong at PSP side, throw a refund exception
                    // this will set the refund state to `failed`
                    throw PaymentException::refund($refund->getId(), 'Something went wrong');
                }
            }
        }

        // let Shopware know, that the refund was successful
        $this->stateHandler->complete($refund->getId(), $context);
    }

    private function callPSPForRefund(float $amount, string $reason, string $id): void
    {
        // call you PSP here and process the response
        // throw an exception to stop the refund process
    }
}

As you can see, you have complete control over handling the refund request and which positions to refund.

Recurring capture example

INFO

Recurring orders and payments require the Subscriptions feature, available exclusively in our paid plans.

php
// <plugin root>/src/ExamplePayment.php
<?php declare(strict_types=1);

namespace Swag\BasicExample\Service;

use Shopware\Core\Checkout\Payment\PaymentException;
use Shopware\Core\Checkout\Payment\Exception\RecurringPaymentProcessException;
use Shopware\Core\Checkout\Payment\Cart\PaymentHandler\RecurringPaymentHandlerInterface;
use Shopware\Core\Checkout\Payment\Cart\RecurringPaymentTransactionStruct;
use Shopware\Core\Checkout\Order\Aggregate\OrderTransaction\OrderTransactionStateHandler;
use Shopware\Core\Framework\Context;
use Shopware\Core\Framework\Validation\DataBag\RequestDataBag;

class ExamplePayment implements RecurringPaymentHandlerInterface
{
    private OrderTransactionStateHandler $transactionStateHandler;

    public function __construct(OrderTransactionStateHandler $transactionStateHandler)
    {
        $this->transactionStateHandler = $transactionStateHandler;
    }

    /**
     * @throws RecurringPaymentProcessException
     */
    public function captureRecurring(RecurringPaymentTransactionStruct $transaction, Context $context): void
    {
        // call your PSP here for capturing a recurring payment
        // a valid billing agreement between the customer and the PSP should already be in place 
        // use on of the other payment interfaces to create such an agreement on checkout and capture the initial order once
        // you will probably receive a token from your PSP for the billing agreement, which you will need to capture a recurring payment
        
        try {
            // $this->callMyPsp();
        } catch (\Throwable $e) {
            // throw a RecurringPaymentProcessException: this will set the transaction state to `failed` 
            throw PaymentException::recurringInterrupted($transaction->getOrderTransaction()->getId(), 'Something went wrong', $e);
        }
    }
}

Setting up new payment method

The handler itself is not used yet, since there is no payment method actually using the handler created above. In short: Your handler is not handling any payment method so far. The payment method can be added to the system while installing your plugin.

An example for your plugin could look like this:

php
// <plugin root>/src/SwagBasicExample.php
<?php declare(strict_types=1);

namespace Swag\BasicExample;

use Shopware\Core\Framework\Context;
use Shopware\Core\Framework\DataAbstractionLayer\EntityRepository;
use Shopware\Core\Framework\DataAbstractionLayer\Search\Criteria;
use Shopware\Core\Framework\DataAbstractionLayer\Search\Filter\EqualsFilter;
use Shopware\Core\Framework\Plugin;
use Shopware\Core\Framework\Plugin\Context\ActivateContext;
use Shopware\Core\Framework\Plugin\Context\DeactivateContext;
use Shopware\Core\Framework\Plugin\Context\InstallContext;
use Shopware\Core\Framework\Plugin\Context\UninstallContext;
use Shopware\Core\Framework\Plugin\Util\PluginIdProvider;
use Swag\BasicExample\Service\ExamplePayment;

class SwagBasicExample extends Plugin
{
    public function install(InstallContext $context): void
    {
        $this->addPaymentMethod($context->getContext());
    }

    public function uninstall(UninstallContext $context): void
    {
        // Only set the payment method to inactive when uninstalling. Removing the payment method would
        // cause data consistency issues, since the payment method might have been used in several orders
        $this->setPaymentMethodIsActive(false, $context->getContext());
    }

    public function activate(ActivateContext $context): void
    {
        $this->setPaymentMethodIsActive(true, $context->getContext());
        parent::activate($context);
    }

    public function deactivate(DeactivateContext $context): void
    {
        $this->setPaymentMethodIsActive(false, $context->getContext());
        parent::deactivate($context);
    }

    private function addPaymentMethod(Context $context): void
    {
        $paymentMethodExists = $this->getPaymentMethodId();

        // Payment method exists already, no need to continue here
        if ($paymentMethodExists) {
            return;
        }

        /** @var PluginIdProvider $pluginIdProvider */
        $pluginIdProvider = $this->container->get(PluginIdProvider::class);
        $pluginId = $pluginIdProvider->getPluginIdByBaseClass(get_class($this), $context);

        $examplePaymentData = [
            // payment handler will be selected by the identifier
            'handlerIdentifier' => ExamplePayment::class,
            'name' => 'Example payment',
            'description' => 'Example payment description',
            'pluginId' => $pluginId,
            // if true, payment method will also be available after the order 
            // is created, e.g. if payment fails and the user wants to try again
            'afterOrderEnabled' => true,
        ];

        /** @var EntityRepository $paymentRepository */
        $paymentRepository = $this->container->get('payment_method.repository');
        $paymentRepository->create([$examplePaymentData], $context);
    }

    private function setPaymentMethodIsActive(bool $active, Context $context): void
    {
        /** @var EntityRepository $paymentRepository */
        $paymentRepository = $this->container->get('payment_method.repository');

        $paymentMethodId = $this->getPaymentMethodId();

        // Payment does not even exist, so nothing to (de-)activate here
        if (!$paymentMethodId) {
            return;
        }

        $paymentMethod = [
            'id' => $paymentMethodId,
            'active' => $active,
        ];

        $paymentRepository->update([$paymentMethod], $context);
    }

    private function getPaymentMethodId(): ?string
    {
        /** @var EntityRepository $paymentRepository */
        $paymentRepository = $this->container->get('payment_method.repository');

        // Fetch ID for update
        $paymentCriteria = (new Criteria())->addFilter(new EqualsFilter('handlerIdentifier', ExamplePayment::class));
        return $paymentRepository->searchIds($paymentCriteria, Context::createDefaultContext())->firstId();
    }
}

In the install method, you start by creating a new payment method, if it doesn't exist yet. If you need to know what's happening in there, you might want to have a look at our guide regarding Writing data.

WARNING

Do not do the opposite in the uninstall method and remove the payment method. This might lead to data inconsistency if the payment method was used in some orders. Instead, only deactivate the method!

The activate method and deactivate method just do that, activating and deactivating the payment method, respectively.

Identify your payment

You can identify your payment by the entity property formattedHandlerIdentifier. It shortens the original handler identifier (php class reference): Custom/Payment/SEPAPayment to handler_custom_sepapayment. The syntax for the shortening can be looked up in Shopware\Core\Checkout\Payment\DataAbstractionLayer\PaymentHandlerIdentifierSubscriber.