Your plugin sales
Here you can find all the questions about plugin sales.
Can I see which customers have bought, leased or tested my plugin?
Yes. Go to “Sales” in the plugin manufacturer section to see which plugins were purchased under a specific domain via the Community Store.
You can change the email address by clicking on the “Change email address” button under “Sales” in the plugin manufacturer section.
What can I do if a customer uses my plugin without authorisation?
An overview of licensing discrepancies can be found under “Sales” > “Licensing Discrepancies” in your plugin manufacturer section.
We will clarify the issue with the shop owner who will receive warnings both in the backend and by email. If the shop owner fails to take action after the third reminder, we will conduct a detailed examination and charge them for the extension to make sure that you are compensated.
Important: The contractual relationship through the sales (e.g. purchase/lease/testing) via the Shopware Community Store exists exclusively between Shopware and the user of the extension. You as a manufacturer may not write or send reminders to the shop owners, etc. Any violations will be clarified exclusively by Shopware.